Introduction
This Privacy Policy explains how Evallo.app (“Evallo”, “we”, “our”, or “us”) collects, uses, shares, and protects your personal information when you use our website, app, and services. By accessing or using Evallo, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.
Eligibility and Geographic Scope
We do not knowingly collect or process personal data of individuals located in the European Union. If you are an EU resident, you are not permitted to use this service. Our services are intended for use by individuals and businesses outside the EU, primarily in India and other permitted jurisdictions.
Information We Collect
We collect personal information directly from you when you create an account, subscribe, contact us, or use our services. This includes your name, email address, business name, phone number, payment details, and any information you choose to share.
We also collect data automatically, including IP address, device type, operating system, browser type, usage statistics, referring pages, and interaction data. This is done through cookies and third-party analytics tools such as Google Analytics and Posthog.
If you use Evallo to create forms, evaluations, or surveys, you may collect and store information from your respondents. You are responsible for ensuring that you have the right to collect and process this data under applicable laws.
Payment Information
Payments on Evallo are processed via Stripe. We do not store your credit or debit card information. Stripe collects your payment details directly and handles all transactions in compliance with industry standards including PCI-DSS.
How We Use Your Information
We use the data we collect to provide and improve our services, personalize your experience, manage your account, handle support requests, process transactions, prevent fraud, monitor usage patterns, and send relevant updates and communications.
Communications
We may send you service-related messages, updates, promotional content, onboarding emails, and administrative notices. You can opt out of marketing communications at any time, but transactional messages related to your account and services will still be sent.
Third-Party Services
We share your data only with trusted third-party service providers necessary to operate and enhance Evallo, including Stripe (payments), Google Analytics (analytics), Posthog (product analytics), and infrastructure providers. These parties are contractually obligated to use your data solely for our authorized purposes and to maintain its confidentiality and security.
We may also disclose your information when required by law, in response to legal requests, or to protect the rights, property, or safety of Evallo, our users, or others.
Data Retention
We retain your data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. If you close your account, we may retain certain data for legitimate business or legal reasons. Anonymized or aggregated data that does not identify you may be retained indefinitely.
Data Security
We use reasonable technical and organizational safeguards to protect your data, including encryption, access control, and secure hosting environments. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. You use Evallo at your own risk.
Cookies and Tracking
We use essential and analytics-related cookies to improve functionality and user experience. We do not use advertising cookies or behavioral tracking. You can adjust your browser settings to control cookie usage, but this may impact the performance of our services.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe that a child has submitted data to us without parental consent, contact us and we will take appropriate steps to delete the information.
Your Rights and Choices
You can access, update, or delete your personal information by logging into your account or contacting us at support@evallo.app. You may also request account deletion, subject to identity verification. We will respond within a reasonable timeframe and in accordance with applicable laws.
Your Responsibilities
If you collect data from others using Evallo, such as through forms or evaluations, you are solely responsible for complying with all applicable laws and for obtaining necessary consents. You must not use Evallo to collect or store sensitive personal information or data that you are not authorized to collect.
Third-Party Links
Evallo may contain links to external websites or services. We are not responsible for the privacy practices or content of those third-party platforms. We encourage you to read their privacy policies before providing any information.
Policy Changes
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through in-app messaging. Continued use of our services after such changes constitutes your acceptance of the updated policy.
Governing Law and Jurisdiction
This Privacy Policy is governed by and construed under the laws of India. Any disputes shall be resolved exclusively by the courts located in Chennai, Tamil Nadu, India.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:
support@evallo.app
By using Evallo, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
